Frequently Asked Questions
Everything you need to know about our premium food packaging solutions.
Are your packaging materials food-grade certified?
Yes, all Rainbow Packaging products are manufactured using FDA-approved, food-grade materials to ensure safety and compliance with international health standards.
Do you offer eco-friendly or biodegradable options?
Absolutely. We offer a comprehensive line of compostable, recyclable, and biodegradable packaging solutions to help your brand reduce its environmental footprint.
What is the minimum order quantity (MOQ) for custom printing?
Minimum order quantities for custom-branded packaging typically start at 5,000 units, though this may vary depending on the specific product type and design complexity.
How long does shipping take for bulk orders?
Standard in-stock orders ship within 2-3 business days. For custom or high-volume wholesale orders, lead times generally range from 4 to 6 weeks including production and transit.
Can I request samples before placing a large order?
Yes, we encourage quality testing. You can order a sample kit through our website to evaluate the size, material, and durability of our packaging before committing to a bulk purchase.
What is your return policy for damaged goods?
If your order arrives damaged or defective, please contact our support team within 7 days of delivery with photo documentation for a full replacement or credit to your account.